Shipping policy

At Styledbyblazz, we carefully inspect and describe every pre-owned item before it is listed. Because our pieces are often unique, limited, or pre-owned, we have a specific return policy to protect both our customers and the integrity of our products.

1. Returns

We accept returns within 7 days of delivery only if the item is significantly different from its listing description or arrived damaged.

Returns are not accepted for change of mind, incorrect sizing, or personal preference. Please carefully review the measurements, photos, description, and condition of an item before purchasing.

2. Condition of Returned Items

To be eligible for an approved return, the item must:

  • Be unworn and unused.
  • Be returned in the same condition in which it was received.
  • Include any original tags, packaging, dust bags, authenticity cards, or accessories that were included with the purchase.
  • Show no signs of washing, alteration, damage, staining, perfume, makeup, or wear.

Styledbyblazz reserves the right to refuse a return if the item has been worn, altered, damaged, or otherwise changed after delivery.

3. Vintage & Pre-Owned Items

Many of our products are pre-owned, vintage, or previously loved. Minor signs of wear may be present and are considered part of the item’s character. Any notable flaws or imperfections will be disclosed in the product listing.

Normal signs of wear that were clearly disclosed in the listing are not considered defects and do not qualify for a return.

4. Incorrect or Damaged Items

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the item
  • Photos of the packaging
  • A description of the issue

We will review your request and, if approved, provide instructions for returning the item.

5. Return Shipping

If a return is approved because the item was incorrectly described, damaged before arrival, or the wrong item was sent, Styledbyblazz will cover reasonable return shipping costs.

For all other circumstances, return shipping costs are the responsibility of the customer.

At Styledbyblazz, we carefully package every order to provide you with a luxury shopping experience from purchase to delivery.

1. Processing Time

Orders are typically processed and shipped within 2–5 business days after your purchase is confirmed.

During sales, launches, holidays, or periods of high order volume, processing may take slightly longer.

2. Shipping Within Canada

We ship throughout Canada.

Shipping costs are calculated at checkout based on your delivery address, package size, and selected shipping method.

Estimated delivery times may vary depending on your location and the carrier used.

3. International Shipping

International shipping may be available for selected destinations.

Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the purchase price unless explicitly stated at checkout.

4. Tracking

Once your order has been shipped, you will receive tracking information when available.

Please ensure that your shipping address is accurate before completing your purchase. Styledbyblazz is not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided by the customer.

5. Delivery Delays

Styledbyblazz is not responsible for delays caused by shipping carriers, weather, customs, strikes, incorrect addresses, or circumstances outside our reasonable control.

If your package appears to be significantly delayed or has not arrived within the expected delivery window, please contact us so we can assist you.

6. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and item.

If tracking indicates that a package has been delivered but you have not received it, please first check with household members, building management, or your local carrier. We may also assist you in contacting the carrier.

7. Address Changes

Please contact Styledbyblazz as soon as possible if you need to change your shipping address.

Once an order has been shipped, we may be unable to modify the delivery address.

8. Shipping Questions

For questions regarding shipping, tracking, or your order, please contact Styledbyblazz through the contact information provided on our website.